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Sub Club by RevenueCat

David Barnard, Jacob Eiting
Sub Club by RevenueCat
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  • Boost Conversion and Retention with Jobs to Be Done — Daphne Tideman, Growth Advisor
    On the podcast, I talk with Daphne about why skipping user interviews is costing you growth, how to bring your product’s ‘aha moment’ forward into your marketing, and why your assumptions about why people use your app might be wrong.Top Takeaways:🎯 Your app is a means to an endUsers don’t care about how many features you have — they care about achieving something in their lives. Apps that focus on the user’s goal, rather than their own functionality, become essential. Instead of selling the tool, sell the transformation: what life looks like after the user succeeds.🧠 Talking to users beats guessingSurveys are useful, but user interviews and review mining are goldmines for finding the “why” behind behavior. Understanding what users were doing before your app, how they discovered you, and what outcome they hoped for leads to sharper messaging, better onboarding, and stronger products.💡 Emotions drive retentionFunctional goals matter, but emotional and social motivations are often what bring people back. Whether it’s the satisfaction of consistency, the joy of social encouragement, or the comfort of belonging to a community, understanding these deeper drivers can differentiate apps and supercharge retention.🚧 Activation is about showing early progressThe faster users feel they’re moving toward success, the more likely they are to stick around. That first “win” doesn’t have to be a full result — even completing onboarding, customizing a plan, or getting a small early insight can be enough to hook users into a habit loop.📈 Monetization follows real valueUsers are willing to pay more when they perceive clear, life-improving value. Understanding the different jobs users are hiring your app to do can unlock smarter pricing, better feature tiers, and easier upsells. The closer you align pricing with meaningful outcomes, the more sustainable your growth.About Daphe Tideman:📈 Freelance growth advisor and consultant helping subscription app businesses navigate various growth challenges.💼 Daphne helps startups improve their activation, retention, and monetization strategies with the jobs-to-be-done framework.💡 “So many apps are constantly talking about, ‘we have this feature, that feature…’ — but that's not why people use your app.”👋  WebsiteResources:Improve your Conversions by Finding Message-Market Fit (Webinar)Follow us on X: David Barnard - @drbarnardJacob Eiting - @jeitingRevenueCat - @RevenueCatSubClub - @SubClubHQEpisode Highlights: [0:48] Job done: How the jobs-to-be-done framework should frame your product development.[3:04] Survey says: Why the most valuable feedback about your app comes from your most engaged users.[7:06] Emotional impact: Why appealing to users’ emotional and social needs is a better driver of conversions and retention than describing app features.[11:07] Good communication: How the jobs-to-be-done framework can (and should) influence your app messaging strategy.[16:16] Personal touch: Developing user personas, creating individualized onboarding experiences, and testing ad copy in Meta.[35:56] Removing blockers: Why the up-front cost and time commitment of user interviews can save you money in the long term.[43:25] Active users: How understanding your users’ jobs to be done can influence your activation, re-activation, and retention strategies.[54:55] Show me the money: Identifying the jobs-to-be-done of high-paying users can help you improve user LTV and develop appropriate pricing packages.
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  • The Subscription Growth Formula: Churn Math, Retention Wins, and Smart Product Bets — Dan Layfield, Subscription Index
    On the podcast, I talk with Dan about estimating the ROI of product changes before building them, calculating your subscription app's growth ceiling, and why you shouldn’t make assumptions about what is and isn’t working in other apps.Top Takeaways:💸 ROI-first thinking helps teams prioritize what actually moves the needleEvery project has a cost - whether or not you calculate it. Estimating the ROI of a sprint, even with rough assumptions, can reveal when you’re investing $50K of dev time into a feature with minimal upside. It’s not about forecasting with precision, it’s about using basic math to avoid chasing ideas that won’t pay off.⚾ Big swings take more than one tryLaunching a major feature is rarely a one-and-done success. The biggest wins often come after multiple iterations - refining the UX, testing variations, learning from early data. Too many teams ship once and move on. But if there are signs of life, sticking with it for a few rounds is often where the real gains are made.⏳ Churn math reveals the ceiling on your growthIf you’re adding 500 users per month and churn is 10%, your max subscriber base is 5,000. It’s simple math, but easy to overlook when topline numbers are growing. Looking at cohorts and long-term retention curves helps you spot when you’re approaching that ceiling - and whether you’re building a durable business or just replacing churned users.🧵 Small UX improvements can beat big featuresRewriting confusing checkout error messages took just two days and lifted revenue by 1%. Polishing key flows like onboarding or paywall views often delivers a better return than shipping something new. If every user hits a flow, making it smoother can have an outsized impact on conversion and retention.🚀 The fastest team wins, not the most secretiveWorried someone will copy your idea? Don’t be. The teams that win are the ones who move faster, not the ones who keep ideas hidden. Speed matters more than secrecy. Whether you’re validating a viral feature with TikTok mockups or running a rough A/B test, moving quickly lets you learn, adjust, and stay ahead.About Dan Layfield: ✍️ Founder of Subscription Index, a blog that breaks down the strategy, math, and real-world lessons behind successful subscription products.🧠 Dan helps startups grow revenue by optimizing retention, reducing churn, and making smarter product bets rooted in ROI.💡 “Your company will not be profitable ever if the output of your sprints doesn’t exceed the cost of your sprints.”👋  LinkedInResources:The Hidden Math of Churn: Why You Can’t Scale Past $1M — Subscription Index blog postFollow us on X: David Barnard - @drbarnardJacob Eiting - @jeitingRevenueCat - @RevenueCatSubClub - @SubClubHQEpisode Highlights:[1:03] Over/under — The importance of estimating the ROI of your product development efforts in advance.[6:39] Making a splash: The pros and cons of building features in order to get attention on social media or in the press.[12:49] Sweat the small stuff: Why fixing “small” issues with your user experience can lead to big payoffs.[19:41] Hitting a ceiling: How to calculate your company’s maximum subscriber base based on your monthly new users and churn rate.[24:03] The long game: Accounting for long-term users (“locals”) versus short-term users (“tourists”) in your growth ceiling estimates.[32:11] Good use: How the degree of product-market fit for your app affects your churn rate.[37:40] User activation: Mitigating churn by providing a great onboarding experience and giving users early wins.[39:21] Money talks: Why auditing your pricing tiers and payment processing systems can significantly bolster your bottom line.
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  • Fueling Growth with AI and Viral Product Features — Ajay Mehta, Portola
    On the podcast, I talk with Ajay about the fresh opportunities AI is creating for app developers, how they built a cost-effective TikTok growth engine, and why being forced to monetize helped improve their product decisions.Top Takeaways:🤖 New tech, new apps – AI isn’t just making apps smarter. It’s enabling new categories entirely.Apps built around real-time interaction, emotional context, and personalized content wouldn’t have been possible just a year ago. That means product-market fit can emerge in spaces that didn’t even exist before.🎨 Design spreads – Great visuals are for distribution, not just decoration.Memorable characters, animations, or interfaces can make your app instantly recognizable in screenshots, social videos, or App Store listings. Strong creative amplifies word-of-mouth.💸 Monetization pushes clarity – Charging early forces your product to stand up on its own.When you’re paying for AI infrastructure, you can’t wait to figure out value. Monetizing quickly reveals which users are getting enough utility to stick around and where the gaps are in your experience.📈 TikTok still works – For the right product, UGC beats polish.Test fast, post often, and watch what takes off. Lo-fi creator content can outperform paid campaigns, especially if your app is visual and easy to explain. One viral post can change your growth curve overnight.🧠 Voice AI is tough to fake – Real conversation needs more than an API call.Delivering a fast, natural back-and-forth requires layered systems: memory lookup, tone control, real-time rendering, and low-latency streaming. It’s a technical challenge and a competitive moat.About Ajay Mehta:👽 Co-Founder of Portola, the creators of Tolan—an AI companion app that offers personalized, engaging, and fun experiences.📈 Ajay is passionate about AI’s potential to revolutionize consumer apps, focusing on building emotionally resonant, interactive experiences. 💡 “Something that AI really allows you to do is make a consumer experience that just feels like there is totally something on the other side that knows you, understands you.”👋  LinkedIn and TwitterFollow us on X: David Barnard - @drbarnardJacob Eiting - @jeitingRevenueCat - @RevenueCatSubClub - @SubClubHQEpisode Highlights:[1:10] Origin story: How Ajay and the Portola team developed the AI alien buddy app, Tolan.[7:38] Cash flow: Why the Tolan team secured venture funding instead of bootstrapping.[11:36] I, Robot: How AI is changing the app landscape and why AI companion apps are especially promising.[16:36] Cost/Benefit: The costs associated with running an AI app forced Tolan to monetize early (but that wasn’t a bad thing).[21:17] Onboarding excellence: How Tolan’s onboarding experience fosters deep personalization and long-term retention.[28:08] Going viral: Why an effective TikTok marketing strategy can dramatically lower your cost per acquisition.[39:34] A league of their own: Why competition is relatively low (for now) for AI companion apps.[47:39] Race to the top: Raising venture capital and using the upfront cash infusion to iterate and beat out the competition (à la Duolingo).[51:18] Tolan 2 (The Sequel): AI engines have the potential to be spun off into multiple app businesses.
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  • The 2025 State of Subscription Apps Report
    On the podcast we discuss how AI is changing both what apps do and how they’re built, the relationship between price and retention, and why React Native apps monetize better than native.Check out RevenueCat’s State of Subscription Apps 2025 report here: https://revenuecat.com/reportTop Takeaways:📊 AI apps: Higher revenue per user, but differentiation is keyAI-powered apps don’t convert users at a higher rate, but they earn more per subscriber. People are willing to pay for AI-enhanced features, but success depends on offering real value - simply wrapping a chatbot isn’t enough. The best-performing AI apps focus on unique, high-value use cases.💰 Hybrid monetization is gaining momentumMore apps are mixing revenue models—offering subscriptions, consumables, and lifetime purchases to appeal to different types of buyers. AI-powered apps, in particular, are finding success with credit-based systems that let heavy users pay more without forcing everyone onto a subscription.⚡ Most subscription churn happens in the first month—act fastA huge percentage of cancellations happen right after the first charge. Users need to feel the value of your app immediately, or they’ll turn off auto-renew. Strong onboarding, personalized engagement, and proactive retention strategies make all the difference.⏳ 80% of trial starts happen on day one - don’t bury your paywallUsers decide quickly. The vast majority of free trials begin the first time someone opens the app, and if they don’t start one then, they likely never will. A clear, compelling paywall in onboarding is essential to maximizing conversions.📉 Lower prices mean higher retentionApps with lower subscription prices retain users at significantly higher rates. High-ticket subscriptions can work if the value is obvious, but in many cases, a lower price makes the renewal decision much easier. If churn is a problem, pricing strategy should be one of the first things to review.About Jacob Eiting: 👨‍💻 Founder & CEO of RevenueCat, the platform powering in-app subscriptions for thousands of apps.🎯 Jacob helps app developers navigate pricing, retention, and monetization strategies to build sustainable businesses.💡 “If your differentiation is community, if your differentiation is distribution, like you have some unique angle, you’re serving a niche, and you want to be on both platforms, React is probably a really good place to start today.”👋  LinkedInFollow us on X: David Barnard - @drbarnardJacob Eiting - @jeitingRevenueCat - @RevenueCatSubClub - @SubClubHQEpisode Highlights:[1:10] The power of AI: AI apps don’t convert users at a higher rate, but they do generate more revenue per user.[12:28] Battle of the app stores: The App Store generates more money than the Play Store because there are more iOS users (not because Android users pay less).[18:20] Hybrid vs native: A wider range of development frameworks is lowering the barrier to entry for app developers.[24:12] Downward slide: Retention rates are declining year over year (but that’s to be expected).[26:51] Failure to launch?: One out of every 20 apps makes more than $9,000/month one year after launching.[34:37] Diversifying revenue: More apps are experimenting with hybrid monetization strategies, combining monthly subscriptions with consumables and lifetime subscriptions.[39:53] Press start: 80% of free trials start the day users first open the app.[42:13] End of the line: Cancellations of annual subscriptions happen most commonly in the first and last month.[45:12] The price isn’t right: Lower-priced apps retain users better than higher-priced apps.[54:20] Last touch: Active renewal rates are highest for annual subscriptions and lowest for weekly subscriptions.
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  • How to Build More Successful Paywalls — Sylvain Gauchet
    This episode is shorter than usual and will be featured in RevenueCat’s State of Subscription Apps report.On the podcast: top strategies for paywall optimization, how storytelling during onboarding impacts conversions, and why framing the user journey leading to the paywall is more critical than the paywall itself.Top Takeaways:🔐 Your paywall is only as good as the story leading up to itA well-placed paywall won’t convert if users aren’t primed to see value. Guide users with a clear onboarding flow that tells a story, setting expectations and building excitement before they reach the paywall. Strong hooks, a compelling introduction, and a high-value moment just before the paywall can significantly increase conversions.💰Use loss aversion to reinforce premium valueEncourage users to engage with premium features before showing the paywall. By having them set up key features or preferences first, you create a sense of ownership - so when they hit the paywall, rejecting the offer feels like losing access to something they’ve already invested in. This approach taps into sunk cost fallacy to boost conversions.📱Test multi-screen paywalls for better engagementInstead of cramming all your selling points into a single paywall, break them up into multiple screens. Showing benefits, pricing, and feature comparisons step by step can increase trial opt-ins - Mimo saw a 60% lift using this method. This also blurs the line between onboarding and monetization, giving users more time to absorb the value of upgrading.About Sylvain Gauchet:🌐 Director of Revenue Strategy, US at Babbel, specializing in mobile growth, app marketing, and revenue optimization for a leading language learning platform.🛠️ Sylvain brings deep expertise in crafting data-driven growth strategies, leveraging mobile marketing, app store optimization, and curated insights to drive customer acquisition and retention. He is also the creator of GrowthGems.co, a newsletter for growth practitioners.💡 "It's not just about optimizing the paywall—it's about the entire journey leading up to it. The story you tell through onboarding and the context you create before the paywall are what truly drive conversions. Without that, even the best-designed paywall won't perform as well as it could."👋 Connect with Sylvain on LinkedIn!Resources:Growth GemsApp Growth Annual ConferenceFollow us on X: David Barnard - @drbarnardJacob Eiting - @jeitingRevenueCat - @RevenueCatSubClub - @SubClubHQ
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Om Sub Club by RevenueCat

Interviews with the experts behind the biggest apps in the App Store. Hosts David Barnard and Jacob Eiting dive deep to unlock insights, strategies, and stories that you can use to carve out your slice of the 'trillion-dollar App Store opportunity'.
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