The AI in Business Podcast

A quarter of enterprise teams have gotten a single AI channel into full production — the rest are stuck somewhere behind it.
In this episode, Arun Chandra, Chief Operating Officer at NiCE, explores why that gap persists and what closes it.
 
The conversation covers getting data, knowledge, and organizational context ready for scale, building the financial case for AI investment with the CFO, and how open protocols like MCP are reshaping enterprise architecture decisions.
 
This episode is sponsored by NiCE Cognigy.
 
Learn how leading organizations approach AI investment more like a venture portfolio, and why interdisciplinary collaboration is critical to defining the right data for AI success. Download our free PDF report, "Beginning with AI," at emerj.com/aik1

The service environment is straining under rising equipment complexity and a rapidly shrinking technician workforce, making patient‑critical uptime harder to guarantee.
 
In this episode, Michael Goldman, Senior Director of Business Operations and Transformation at Patterson Dental, examines how AI can preserve service continuity by capturing institutional knowledge, supporting technician workflows, and enabling earlier, more accurate equipment diagnostics — in conversation with host Yolandi de Weerdt.
 
Learn how leading brands and AI startups connect with enterprise AI buyer audiences at scale, download our media kit at emerj.com/AD1

Enterprise engineering teams often spend more time triaging recurring incidents than building the features customers are asking for. In this episode, Dave Glick, Senior Vice President of Growth Technology at Walmart, explores how his teams are using AI agents to catch and fix small, recurring issues before they turn into support tickets. The conversation covers the internal tools Walmart built to scale this work, the governance model that keeps experimentation safe, and why closing the distance between engineers and the people using their tools speeds up every iteration.
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This episode is sponsored by BigPanda.
 
If you offer AI products or services into the enterprise, you need to find enterprise leaders with relevance, and readiness.
 
Emerj attracts VP+ enterprise audiences who are already convinced that they need to move beyond traditional IT.
 
To learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1

Consolidating hardware into fewer, more capable chips looks like an unambiguous win — until the complexity those separate components used to handle resurfaces in the software binding everything back together.
 
In this episode, Sam Grove, Head of Software and Tools Business at MIPS, examines why hardware and software teams can't keep building in sequence, and why MIPS bet its roadmap on the open RISC-V standard instead of defending a proprietary instruction set, with host Yolandi de Weerdt.
 
The conversation also covers how tools like MIPS Atlas Explorer help engineering teams see where hardware acceleration pays off before silicon gets committed, and why the real risk in overhauling a build process is rarely the technology — it's bringing already-productive teams along with the change.
 
This episode is sponsored by MIPS.
 
Learn how these conversations drive pipeline for other AI brands — download our media kit at emerj.com/AD1

Enterprise leaders face a growing gap between AI ambition and the fragmented data, legacy systems, and cultural friction that prevent pilots from becoming scalable value.
 
In this episode, Julian Tang, Chief Operations Officer for the Innovation Office at BlackRock, examines how unified data foundations, modernized infrastructure, and transparent governance enable organizations to move from reactive experimentation to intentional, enterprise‑wide AI deployment, in conversation with host Matthew DeMello.
 
He highlights the practical shifts required to reduce friction, build trust in AI systems, and create repeatable playbooks that let teams scale responsibly and with confidence.
 
Learn how to identify real AI trends by tracking where venture funding is flowing, and by listening to how leading CEOs describe risk and competitive strategy. Download our free PDF report, "3 Ways to Discover AI Trends in Any Sector" at emerj.com/ait1