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This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Gerry Scullion
This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast
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  • Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow
    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Join our Community: https://circle.thisishcd.com/Join-CommunityIn this episode of This is HCD, Gerry Scullion sits down with Thea Snow, Director at the Center for Public Impact, to explore the powerful intersection of systems, imagination, and justice in reimagining government.We dive into why imagination matters in government, how systems shape agency, and the role of design in justice and social cohesion. Thea shares practical stories from Australia, New Zealand, and beyond—covering topics like:The hidden connections that make systems workWhy government is not just about doing but also about beingHow physical spaces and design decisions influence justice and community wellbeingLinkslinkedin.com/in/thea-snow?originalSubdomain=auIf you care about systems change, design, and creating governments that truly serve people—this conversation is for you.Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10Click here to watch a video of this episode. Creators & Guests Gerry Scullion - Host Thea Snow - Guest Serdar Mele - Editor
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  • Liminal Breaks with Mike Parker 'Riding the Storm – When the World Feels Like Too Much'
    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Join our Community: https://circle.thisishcd.com/Join-CommunityWhat do you do when the external noise is too loud, and your system wants to shut down? This episode helps you stay open without getting overwhelmed.This series is a starting point. Liminal Coaching works with individuals and organizations using guided relaxations, short-format coaching, and high-impact interventions to help people return to clarity and direction fast.Explore more at: https://liminalcoaching.comTry the free reset moment: https://bit.ly/limhawkGet in touch: [email protected] what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10Creators & Guests Mike Parker - Host
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  • From Hustle to Flow – Steven Puri on Real Productivity
    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Join our Community: https://circle.thisishcd.com/Join-CommunityIn this episode of This is HCD, Gerry Scullion talks with Steven Puri, who has lived in two extreme worlds: producing Oscar-winning visual effects for Hollywood blockbusters and raising $20 million in venture capital to run multiple startups. Steven opens up about the unsustainable grind of film culture, the pain of startup failures, and the practices that helped him rebuild with intention. From redefining productivity to finding clarity in yoga and flow states, this is a powerful conversation about designing a sustainable life.Key takeaways:✅ Hustle culture without intention leads to burnout and emptiness✅ Productivity is about outcomes, not hours under fluorescent lights✅ Well-being practices like yoga and flow states are survival tools, not luxuriesLinkshttps://www.thesukha.co/Get 20% off with the code 'GETFOCUSED'Note: I use The Sukha daily, so if you DO join, come and look for me inside :-)Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10Creators & Guests Gerry Scullion - Host Steven Puri - Guest Serdar Mele - Editor Click here to watch a video of this episode.
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  • Scaling Design Talent with Sara Fortier
    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Join our Community: https://circle.thisishcd.com/Join-CommunityFrom solo consultant to scaling a design talent powerhouse—Sara Fortier (CEO of Outwitly) reveals what it really takes to grow, hire, and thrive in today’s design economy. Whether you’re a designer eyeing contracting or a leader scaling teams, this conversation is packed with insights you won’t want to miss.In this episode, Gerry Scullion speaks with Sara Fortier, CEO and founder of Outwitly, about her journey from being a hands-on designer to leading a 20+ person team and connecting contractors with organisations across North America.Sara shares lessons on contracting, client relationships, hiring, leadership growth, and how AI is reshaping the design industry. If you’re a designer considering contracting, or a leader thinking about scaling your practice, this conversation is full of insights.Preorder Design Research Mastery: https://www.amazon.co.uk/Design-Research-Mastery-Buy-Products/dp/9063699549Learn more about Outwitly - Your Trusted UX Partners ™ for building high-impact teams.http://outwitly.com/Connect with Sara Fortier on LinkedInhttps://www.linkedin.com/in/sarafortier/Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10Click here to watch a video of this episode. Click here to view the episode transcript. Creators & Guests Gerry Scullion - Host
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  • Liminal Breaks by Mike Parker 'Drift to Peace'
    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Join our Community: https://circle.thisishcd.com/Join-CommunityWelcome, Mike! This is a short guest series from Mike Parker. I've received incredible benefits from learning about the techniques from Mike's work. It's allowed me to find increased clarity around my work as a result. So I'm delighted to welcome Mike to run a free 3 episode liminality session for you - our wonderful listeners of This is HCD! Sit back and enjoy the session.What is Liminal Breaks?Liminal Breaks is a three-part podcast mini-series offering practical, immersive audio experiences designed to reset your nervous system, sharpen your focus, and restore your inner clarity in just a few minutes a day.Developed by Liminal Coaching, these episodes are more than ideas, they’re doorways. Each episode includes a short talk and a guided experience known as a Moment, helping you shift from overload to presence without needing willpower or meditation skills.Whether you're overwhelmed, distracted, burned out, or just craving space to think clearly, this series is a gentle but powerful starting point.Who is this for?- Professionals carrying too much, too fast- Creatives and knowledge workers struggling to focus- Leaders who can’t afford burnout but don’t know how to stop- Anyone seeking grounded, non-performative helpNo spiritual fluff. No jargon. Just felt relief and a path back to yourself.What You’ll Experience in Each EpisodeEach episode includes:- A short, focused introduction to a common psychological or emotional challenge (overload, overwhelm, stuckness)- A 6-minute guided Moment you can repeat daily- Integration guidance to help you understand what just shifted and how to use itWhat you’ll need:- Headphones- A quiet place where you can lie or sit comfortably- Ideally, close your eyes and allow the Moment to do the work no effort neededHow to Use This Series- These Moments are most effective when used daily, even for just a week- You don’t need to understand or try hard, simply listen and let go- The guidance starts fresh each time, but if returning, feel free to skip ahead using the timestamps in the episode notesWhat Issues Does This Help With?The series and the wider Liminal Coaching approach addresses:- Overload, overwhelm, and burnout- Loss of focus or creativity- Emotional shutdown or dysregulation- Decision fatigue and life-direction fogLike what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10Click here to watch a video of this episode. Creators & Guests Mike Parker - Host
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Om This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.
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