Trade Tales

Dan Rak, whose eponymous firm has offices in Chicago and Southwest Florida, answers a question from a designer who is ready to revamp her firm’s finances. Rak offers advice on why the right sourcing strategy is crucial to improving profit margins, levelling up through a designer-friendly accounting software, and the importance of regularly examining your firm’s cost structure.
This episode was sponsored by Four Hands.
LINKS
Dan Rak
Kaitlin Petersen
Business of Home

Ali Faulkner’s first career in high-end hospitality has played a crucial role in shaping the firm she leads today—one in which everything from her firm’s back-end operations, to hiring and onboarding are crafted around delivering an ideal client experience. In this episode, she shares how outsourcing social media caused her inbound leads to multiply, how working with a sales coach transformed her calls with prospective clients, and how she’s building a work environment that allows employees to create accountability for themselves.
This episode was sponsored by High Point Market and Minted.
LINKS
Ali Faulkner
Kaitlin Petersen
Business of Home

In this episode, interior designer Shaun Crha of Long Beach, California–based firm Wrenstead Interiors answers a question from a designer whose clients want to know exactly what she’s paying for product. Crha jumps in with advice on using a budgeting guide to prepare clients for prospective room costs, an alternative approach to fully itemized pricing, and why some information always remains internal to his firm.

This episode was sponsored by Four Hands.

LINKS
Wrensted Interior
Kaitlin Petersen
Business of Home

Kelly Finley set out to create her ideal firm—and then, after bringing that vision to life, realized a large staff and juggling tons of projects wasn’t all she’d hoped it would be. Moving forward, she decided to go back to basics—discovering the projects, clients and charitable pursuits that truly bring her joy. In this episode, she shares how she created a custom database for her firm’s backend, using AI to catch ordering mistakes and why she decided to launch a nonprofit that operates alongside her design firm.

LINKS
Kelly Finley
Kaitlin Petersen
Business of Home

In this episode, interior designer Erica Vassalotti of Philadelphia-based design firm Bergman Vass answers a question from a designer who wants to make sure she’s maximizing her investment if she’s spending big on photography. Vass jumps in with advice on the value in teaming up with your photographer to strategize about media coverage, how usage rights are akin to art commissions, and why it's important to also represent clients in a photo shoot. 

This episode was sponsored by Four Hands.

LINKS
Erica Vassalotti
Kaitlin Petersen
Business of Home