622: Streamlining Revenue: Affiliate Insights and Network Solutions
In this episode of Command Control Power, Joe and Jerry dive into the intricacies of network monitoring, leveraging affiliate programs for additional revenue, and the challenges of managing client relationships. They discuss Jerry's struggles with dermatological prescriptions and the importance of staying updated on tech services. The conversation shifts to the mechanics of Amazon's affiliate program, their frustrations with Amazon's strict rules, and how they incorporate other affiliate programs like Backblaze and Uptime Robot into their business models. The duo also shares insights on using tools like Choosy for managing multiple browsers and discusses the pitfalls of extensions like the Honey browser extension. Finally, they highlight the importance of offering network monitoring services to clients and the strategies they use to sell these essential services. 00:00 Introduction and Opening Banter 00:13 Prescription Woes and Dermatology Services 03:12 Amazon Affiliate Program Frustrations 05:25 Affiliate Marketing Strategies and Challenges 11:43 Leveraging Chat GPT for Business Efficiency 20:13 Backblaze Affiliate Success 24:48 Honey Browser Extension Controversy 28:03 Browser Extensions: Pros and Cons 28:38 The Camel Extension for Amazon 29:22 Streamy Yard and Browser Compatibility 30:14 Choosy App for Browser Management 32:00 Affiliate Links and Malware Concerns 36:16 Uptime Robot for Network Monitoring 45:13 Challenges with Network Monitoring 51:36 The Importance of Regular Network Updates 56:37 Subscription Benefits and Conclusion
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1:00:58
Best Of CCP - 470: Beans In The Buckets
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
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46:19
620: From Rooftops in Spain to QuickBooks User Pains
In this episode of Command Control Power, the hosts discuss recent events including a vacation and the ACEs conference. They dive into a detailed troubleshooting story involving QuickBooks server issues and explore the challenges associated with setting up Windows PCs and QuickBooks for clients. Additional topics include managing one password admin access for clients and a debate over using cases for Macs. The episode also highlights the 10th anniversary of the Mac Admins community and offers useful insights for managed service providers. 00:00 Introduction and Greetings 00:08 Vacation Recap: London and Spain 01:11 The Sunday Roast Experience 01:52 Yorkshire Pudding and British Cuisine 03:50 Party in Spain: Music, Conversations, and More 08:50 Back to Work: QuickBooks Troubles 28:46 QuickBooks Desktop vs. Online: The Cost Debate 29:11 Client's PC Purchase and Windows Upgrade Issues 30:12 Navigating Windows Setup and Software Challenges 31:00 Billing and Discounted Rates Discussion 33:00 Two-Factor Authentication Troubleshooting 35:11 One Password Support and Admin Access 47:10 Mac Admins Community and Personal Anecdotes 49:50 Client Device Trade-In and Repair Issues 51:58 Case or No Case: Protecting Your Devices
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57:27
619: Mac Misfires, Backblaze Blues, and the Cost of Bad Support
In this episode, the hosts of Command Control Power discuss their personal lives and tech experiences, including outdoor activities and everyday tech issues. They delve into a peculiar issue one encountered with a MacBook Pro during an update, which turned out to be related to Dell Display Manager. The conversation also covers Backblaze backup anomalies, Apple's migration assistant quirks, and problematic customer service interactions with vendors like Microsoft and RingCentral. To wrap up, the team reflects on the importance of considering user behavior in quality assurance for tech products and services. 00:00 Introduction and Catching Up 00:54 Unexpected MacBook Pro Issue 03:33 Dell Display Manager Mystery 05:27 Annoying Software Bugs 08:48 Client Troubleshooting Story 17:55 Apple Watch Repair Misunderstanding 23:48 Backblaze Exclusions and Concerns 25:13 MacBook Air Story and Backup Issues 26:32 Backblaze Deduplication and Support 28:15 Trust Issues with Backblaze 30:48 Considering Alternative Backup Solutions 33:53 Client Concerns and Backup Costs 41:48 RingCentral and Phone Services 49:39 Quality Assurance in Tech 52:18 Concluding Thoughts and Listener Invitation
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57:10
Best Of CCP - 288: Shoehorns, Straight Jackets & Ducktape
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.
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