290: Why Being Respected is More Important Than Being Liked
When it comes down to it, being respected is more important than being liked. Being respected is a long term play for somebody’s betterment. Being liked is a short term play of avoiding the difficult situations. It may not be what you want to hear, but the most important lessons in life most often come from those that everybody respects, but not everybody seems to like. Steve Jobs. Elon Musk. Jeff Bezos. Pleasing others is easy, but respect is difficult. What kind of leader do you want to be? One that is respected? Or one that is liked?
289: How This Terminus User is Adopting ABM to Drive Growth
Why do I want to brag about Pramata who’s web traffic has gone down? To be clear, it’s gone down directly because of using Terminus. . This episode of #FlipMyFunnel comes from a recent Terminus Customer of the Month event in which Jeremy was our guest speaker. Jeremy’s company specializes in working with large companies with complex customer relationships who struggle to manage them for a number of reasons related to portfolio size/complexity and a very low operating margin. Companies like this suffer from revenue leakage, an issue that many in the organization don’t know about, are in denial of, or simply don’t care about. Jeremy unpacks the ways in which the company struggled prior to using Terminus and adopting an ABM model, and how and why his business growth is accelerating now.
288: The 3 Things Marc Benioff Focused On to Get Results
Everybody knows you can’t be good at everything. You especially can’t be good at everything all at the same time. So, what do you do? Focus on the 20 percent. What 20 percent? Not just any 20 percent. Focus on the 20 percent that makes 80 percent of the difference. This is known as the 80/20 rule. You might have heard about it before. Marc Benioff is a big believer in the 80/20 rule. So, this week, James and Sangram completed another # episode in our series discussing Marc Benioff’s Behind the Cloud book. This book is great for anyone who’s trying to lead, make a change, or challenge the status quo. In this episode, we talked about the 3 things Marc focused on to get incredible results at Salesforce. The 20 percent he focused on to make 80 percent of the difference. What are those three things? We’re glad you asked.
287: Creating a Frictionless Customer Experience w/ Gene Foca
Today's host is podcast to talk about the lessons he learned as a soccer coach that he has applied as CMO. We talked about creating successful teams and working to ensure a frictionless customer experience. He also gave us an inside look at what Getty Images is focusing on next to raise their customer experience to the next level.
286: How to Lead When You Are Not in Charge w/ Clay Scroggins
Some kids want to be firemen when they grow up. Others want to be doctors or engineers or fitness gurus. . He shared with us principles you can implement to become a great leader, right where you’re at.